services – A&C Smart Transport

Heavy Machinery Transportation

We take care of moving heavy machinery, such as farm equipment or those especially designed to perform large construction tasks

We can provide you with

Hotshots

Flat Beds

Step Decks

Double Drops

RGN/Lowboy

Dry Vans

Reefers

Conestoga

Power- Only

Drive Aways

Winch Service

Open and Enclosed Auto

If you need to deliver a car from one destination to another you have two options, enclosed car shipping or open car shipping. We have the best options for you, tailored to your needs and budget.

Open car shipping

Closed car shipment

Follow up During the Service

We are committed to keeping the client posted during every step of the service. We do a strict follow up that guarantees our client’s satisfaction which is one of our main goals. We accomplish this procedure in the following order:

• We start searching for the best driver that will cover the transportation of the client’s unit perfectly, making sure he has the proper equipment and insurance that will cover the cost of the entire unit. We also acquire any permits needed, in order to get everything done smoothly.

• After properly passing the background check and verification, we assign the job to a specific driver and confirm the estimated pick-up date with the client.

• We contact the shipper and the client to provide a 24 hours’ notice and confirm that everything is ready for the next day for the driver’s arrival.

• The morning of the pick-up, we confirm once more with the driver that everything is good, and we assure that everything is according to plan. We confirm again the estimated time of arrival at the pick-up location.

• When the driver is 1 hour away from the pick-up location, we contact the shipper and the client to inform them that the driver is about to arrive.

• Once the driver is at the pick-up location, we inform the client. At the same time, we check in with the shipper to assure everything is looking good to begin loading the unit.

• When the unit gets loaded, we ask the shipper to make sure everything is in order and that the driver loaded everything as agreed. Then, we go ahead and confirm that the unit is loaded when the driver provides a picture of the unit loaded on the transport.

• We constantly stay in touch with the driver to know his location and we keep an accurate estimated time of arrival so we can keep the client posted. We inform clients when we are planning to deliver their load.

• 24 hours before the driver’s arrival, we contact the receiver and we make sure everything is set and ready to receive the driver, his trailer and the unit at the location. We confirm again with the client that his/her unit will be delivered the following date.

• On the delivery date we confirm with the driver that everything is going according to plan and we confirm once again the estimated time of arrival. Then, we contact the receiver and we make sure they are ready to receive the driver.

• Once the driver is 1 hour away (as we did on the pick-up location), we contact again the receiver and inform the client the job is about to be completed.

• As one of the last steps, once the driver is at the drop off location, we inform the client and the receiver that the driver is at the destination and we make sure everything is as it should be.

• Once the unit is unloaded, we get back with the receiver to let them know that everything was done properly. We check in with the client as well to assure that we fulfilled everyone’s expectations.